MintPal Exchange Relaunch Plagued by Technical Issues, User Complaints

Oct 8, 2014 at 21:00 UTCUpdated Oct 9, 2014 at 19:16 UTC. MintPal's long-awaited relaunch took place on Tuesday, but the kick-off was marred by systemic problems that left some users at least temporarily unable to access their accounts.

Basic features work and users are able to process both deposits and withdrawals, but MintPal has had to scramble to address a number of user issues, including problems related to account access, two-factor authentication, market trading and coin balances.

The MintPal team has been active in addressing user issues, as shown by frequent updates on Twitter.

MintPal's relaunch was intended to address a drop in trading volume months after roughly eight million vericoins were stolen from the exchange.

In an effort to boost trading volume, MintPal has offered a number of incentives aimed at users with significant holdings - include the postponement of trading fees for the remainder of the year.

In the first few hours of trading, several altcoin markets on MintPal exceeded 100 BTC in 24-hour volume, though it isn't immediately clear if these volumes were the result of single users.

The social media buzz surrounding the MintPal relaunch grew louder in the days preceding the official kick-off.

Some users expressed anger over long wait times, raising concerns that MintPal had become overwhelmed by the launch.

The issues which appear to be persisting for some users has led to suggestions that MintPal was not ready for launch, and at least one altcoin developer has said publicly that it does not wish to have its coin listed on the exchange.

One user posted that the MintPal user interface template had been purchased from digital media marketplace Envato.